Unprescribed – Privacy Policy – Terms & Conditions
Privacy Policy – Unprescribed (Alberta, Canada – PIPA compliance) - Terms & Conditions.
Unprescribed (“Unprescribed”, “we”, “us”, or “our”) is an apparel mental health advocacy brand. We are committed to protecting your privacy and complying with Alberta’s Personal Information Protection Act (PIPA). This policy outlines how we collect, use, and protect your personal information when you interact with our website and purchase from our store.
1. Our commitment to privacy
Your privacy matters to us. we uphold Alberta’s PIPA standards and remain committed to transparency, security, and respect for your data.
2. What we collect
When you visit or purchase from Unprescribed, we may collect:
- Personal information: your name, email address, phone number, shipping and billing addresses, and order details.
- Payment information: processed securely through WooCommerce Payments or Stripe; we do not store your full payment details on our servers.
- Website usage data: including your IP address, browser type, device information, and pages visited, collected via cookies, Google Analytics, and other plugins.
- Google Fonts: Our website uses Google Fonts to enhance visual accessibility and brand presentation. When you load a page, your browser requests fonts from Google’s servers, which may collect your IP address as per Google’s privacy policy.
3. How we use your information
We use your data to:
- Fulfil and ship your orders
- Communicate with you about your purchases or customer support requests
- Improve our website, products, and services
- Comply with legal and regulatory obligations under Canadian consumer law and Alberta’s PIPA
4. Funding mental health care - Contributions/Sponsors & Purchases
All profits and or contributions from Unprescribed go directly towards funding mental health care access and community initiatives through Healix Healthcare & Mental Health. This does not impact how we handle your data, but we remain committed to transparency in how your purchases support our mission.
5. Sharing your data
We only share your information with:
- Service providers involved in processing orders, payments, shipping, website hosting (WordPress servers in Texas), and analytics.
- Regulatory bodies or law enforcement if required by law.
We never sell your personal information.
6. International data transfers
Because our website is hosted on servers in Texas, USA, and we use international service providers (such as Google Fonts and payment gateways), your data may be transferred outside of Canada. We take reasonable steps to ensure that any overseas recipient handles your personal information in a way that is consistent with Canadian and Alberta privacy standards.
7. Your rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data, unless we are required to retain it for legal or operational reasons
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at admin@healixhealthcare.ca.
8. Security and storage
We store your data securely using WordPress’s encrypted servers in Texas and reputable third-party providers. While no method is 100% secure, we take all reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
9. Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.
11. Contact us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact: admin@healixhealthcare.ca
Privacy Officer Unprescribed – Email: admin@healixhealthcare.ca